As society is mainly emphasizing on competition as

As the International
Business Development Manager, I will be working in United Kingdom for the
duration of 3 years. The main objective
of this report is to allow myself to get ready about various of tough
challenges which I could face in a country that I have never been work for.
Through this assignment, the research of cultures, management practices as well
as skills required to be successful in UK’s firm has been carried out.

Under the cultural dimension’s research done by
Hofstede, the first crucial element goes to power distance. Power distance is referred to the degree or a range where members of organization or corporation of a country
holding less authority, accept the unequal distribution of
power. For United Kingdom, the data was showing that 35% falls under classification of power distance which is
considered as lower rating of PDI (Power Distance Index). This mean the local
society wishes to lessen the inconsistency or inequalities amongst people. The
people are more emphasize on equally treatment among the community as they
believe whatever religions and birth rank cannot restrict their ways toward
success in life.

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cultural dimension will be individualism
since United Kingdom is ranked with 89%,
which is the highest score compare to other individualist scores. The British
are more towards egocentric tendency and self-centred people, witnessed the
arising phenomenon of ‘ME’ culture. They have been educated since they were
children with the concept to consider for themselves first instead of taking
care of others, which is known as collectivism. Personal fulfilment is the only
initiative to achieve happiness and they have to seek out their actual
capabilities in life in order to dedicate to their community.

cultural dimension would fall under masculinity
since United Kingdom is scored at 66%. British’s society is mainly emphasizing
on competition as well as accomplishment, which mean the one who is on top in
the particular fields and has higher achievement will be considered as success.
Sometimes there are some obvious contradictions can be seen in United Kingdom
since the culture of British is built up of humility, however, their value
system is more focus and based on success. It is vital to find out what the
British are trying to indicate because what they have said is not what it meant
to be. There can be some hidden meaning of what they are trying to say as they
tend to imply rather than stating it clearly.

cultural dimension goes to uncertainty
avoidance and United Kingdom has scored 35% on that, which mean the British
are not afraid of ambiguous or uncertainty circumstances and even attempt to
prevent those changes. They are not worrying about what may happen and vary
today; likewise, they feel quite comfortable to try out somethings without
formal guidelines to form their own planning due to the dynamic environment. The
way how they organize their planning will be in a narrow boundary since
anything may occur the next day that their plan will not be useful anymore. The
combination of the British’s characteristics which are individualism and not
being scared by changes, will fulfil the requirements for creativity and

United Kingdom has scored at 51%, which is a neutral position that fall under long-term orientation. Generally, it is
a pragmatic society where the British are emphasizing on facing with future’s
challenges. People in United Kingdom tend to adopt and apply new ways of doing
and solving things in term of changes, meanwhile they are keeping the links to
the past. In its business world, the traits such as endeavours and thrift are
more favourable as a way to plan for future.

            United Kingdom is a country made up of a diverse
religions and beliefs, where the British are provided with the rights to
religious liberty.  The core religion and
faith in United Kingdom go to Christianity, which is further divided into several
beliefs such as Anglican Christianity, Non-Catholic Christian, Roman
Catholicism Christians and Islam. However, approximately 49% of people in
United Kingdom are recognized as irreligious, meaning this sort of people are
not believe in the presence of god, in another word they can be referred as

            There are a variety of official local languages which are
spoken in United Kingdom, but the British commonly apply their major language which
is English while communicate and speak to others. People who live in Wales,
Scotland, England and Northern Ireland which are considered as British’s
countries might be able to speak in Welsh Language, Irish and Cornish Languages
respectively. In United Kingdom, people there may speak English in their own
accents. The British are capable of identifying each other in which cities they
come from through their tone and pronunciation while speaking English. For
example, people there have the ability to determine the natives who come from
Liverpool through the Scouse Language used by them. People from London are
generally easier to be recognized as well via their major dialect which is
cockney accent.

            Management practices indicate the ways and styles of the
managers in strengthening the productivity and competency of employees as well
as the accomplishment of the firm simultaneously.

            First and foremost, one of the common management
practices which is adopted in United Kingdom would be anti-technical orientation. All-powerful managers can be found in
UK’s organizations generally, which mean they are separated from specialist
since they are highly knowledgeable and capable person in a variety of
different fields or domains. UK’s managers, the generalist strongly believe
that the relationship between management and technical required in employment
is independent. They think that the management of a firm has nothing to do with
technical skills since they have some sort of mindset that their prestige and
manifestation will be weaken due to technically-oriented. Furthermore, the
managers from UK tend to have wider and comprehensive views while they are
handling with different tasks and troubles faced in their organizations.

            Secondly, a tendency of informality managing style can be seen in business world of UK. The
managers of UK generally possess the traits such as friendly and easy-going
attributes, in another word, it can be referred as altruistic person. UK’s
managers with their charisma personality, strive to make decision and influence
their subordinates without applying any official powers given by the
organization to them. For British Managers, the fragmentation of market is
relying heavily on customers’ preferences and benefits instead of emphasizing
on formal criterion stated in the organizations. Open conflict is very uncommon
in UK’s business world as the managers try so hard in avoiding this phenomenon
which is considered as unmannerly and disrespectful. They will instead take
immediate actions such as rectify error and seek for the best solution while
crisis occurred.

            Thirdly, the managers of UK are efficacious in managing and
dealing with stumbling block and volatility situations. They are more rely
on instinctive in decision-making in order to achieve goals and objectives,
rather than depend on facts, statistics and theory from the outcomes of
research. UK’s managers think that instinctive plays a pivotal role to
effectively deal with the rapidly changing business environment nowadays with
its agility, intelligence and self-motivation. This is why manager of UK never
afraid of the ambiguity since they hold the conception that there will always
be no proper plan which may completely address to the problems due to
uncertainty since it is said to be impractical and unrealistic.

            The leadership style of UK is towards persuasiveness, where the managers are usually
providing guidance and justification in a comfortable way to inspire and
stimulate the productivity of their junior workers effectively. The manager
will never blame and shout at their subordinates directly under the
circumstance where the staff did something incorrectly. The managers will
rather encourage the wrongdoers by using polite words and provide them with
positive reasoning due to their poor performances. Besides, they are capable of
persuading their staff efficiently through the sharing of their knowledges,
experiences and understanding to the staff.

            Next, the managers have the production emphasis style where they are focusing on the
productivity and amount of the production. The way on how the managers in
controlling, leading and driving their staff’s effectiveness towards production
is based on interventionist trend. The staffs may need to endure those
overwhelming stress and panic as they have to assure that they must be able to
reach the target of the production output without any options. Workers who
possess higher intelligence and qualification are more favourable to the
managers as they are recognized as skilful and competent workers within the

            Last but not least, the managers hold the task-oriented leadership style in
supervising and administering their staff. Generally, the managers will explain
to the staff about their roles explicitly as well as the role and vital
criteria necessary for their workers to fulfil the mandatory requirement of the
performance. They will demonstrate to the staff of their own obligations and
what they are seeking and desire from their staff. The managers strive to
preserve and keep the performances of their subordinates above or within the
establish standard level. However, this kind of leaders may demotivate their
worker indirectly which can lead to employee turnover since they only care
about the completion of every task.

            Firstly, cultural
sensitivity skill is deemed to be vital for the potential expatriates who
are going to work in United Kingdom. Cultural sensitivity represents one’s
capacity to be conscious of others’ cultural practices and adapt to that
culture spontaneously. In today’s business world, establish relationships with
others is considered as the key of conducting business such as get connected to
superior, subordinates and even customers. Cultural sensitivity skill is
capable of helping people to be effectively integrate and convey their message
to others who are from different cultural backgrounds in a courteous manner. As
UK’s firm stress heavily on production output, this skill may foster team
spirit among a group in carrying out the task appropriately since the workers
understand the discrepancies of culture of each other. The probability for the
occurrence of disagreement and friction among team members can be minimized or
avoided efficiently.

            Secondly, open mindedness is mandatory for people who
will work in foreign country as they are dealing with totally dissimilar
cultures. The main reason why open mindedness is extremely important in
workplace is that it indicates this sort of people will be continuously
improving and developing their own ability since they always pay attention to
the opinion of their colleagues as well as accept the criticism from others.
They will have passion in learning new knowledges and a broader vision in
resolving the problem that they may never face in their local firm before. As
UK’s organizations are more emphasizing on achievement of goals, the workers
who are open-minded will be in an advantageous position than others since they
possess the trait of flexibility which may enhance their competencies to manage
multiple tasks effectively at the same time. Open-minded workers are also able
to adjust themselves about the differences of culture and fit into a new
foreign working environment.

            Last but not least, patience is one of the essential
characteristics for the workers in the workforce and especially for the
expatriates in dealing with the staff from different cultures. Even the
managers should also need to be patience at all the time as they play a central
role at motivate and influence their subordinates. Patience is suitable for
UK’s working culture since it helps the workers to be more tolerant of the fast-changing
business trends and deal with future challenges effectively. Moreover, patience
is capable of cultivating teamwork among every department of a firm since
dispute between members will be reduced and synergy of the group may be
strengthened. When facing with different difficulties brought from the tasks,
workers should forbearance from getting frustrated and angry because it will
solve nothing but probably ruin their performance in conducting jobs.

            In short, the culture and traditional norms of United
Kingdom are totally differed from what I have experienced in Malaysia’s firm.
Somehow, the culture backgrounds of UK are considered as great and interesting,
even there are a lot of challenges are waiting for me to deal with. From all
the research I have conducted, I am mentally and physically prepared for this
assignment without going to affect my local firm’s reputation.