Organizational leadership is a very important factor in improving the performance of healthcare service providers in terms of efficiency and reliability.
Since the success of any industry largely depends on the management and leadership, it very useful for managers in Healthcare industry to understand the varied challenges and concerns they are likely to face in their day to day operations plus, they should be prepared to adopt current developments in the medical care field.
Best leadership is therefore an indispensable constituent of increasing and perfecting organizational performance. It’s quite obvious that top leaders and managers are the ones who bear the responsibility of shaping and creating a tradition for success in an organization.
This does not mean that middle managers and other workers have no place in the determination of the organizations future. The leaders have to lead by example and work as a team involving all the stakeholders of the industry; this would be a sure way of determining the direction of organizations plans.
The major step towards successful and efficient management in healthcare industry is to understand all aspects of management, they include scheduling, organizing, recruitment, directing and scheming (Studer 2003).
A crisis results when management or the leadership fails to balance between all the aspects and as a result tend to be inclined towards some parts more than others. These inefficiencies in management can be of serious consequences to the industry in terms of quality of services provided and responsibility, leading to loss of trust by the public.
Indications of Mismanagement
Leaders of any organization are require to be able to interpret and predict some consequences of decisions made and more so the healthcare system since it deals with peoples lives directly. As mentioned earlier, management is focused on planning, budgeting and crisis prevention from predictable results; on the other hand leadership qualities should be homogenized to offer the best outcome. Qualities of good leadership include;
1. Developing a workable vision for the business in question
2. Leaders should have ability to develop imaginative and innovative ideologies to incorporate them in the operation of the industry.
3. Leaders should be able to organize and align people with the industry’s objective and connect it with achieving the vision.
4. Leaders should have the capacity to initiate improvement through motivation and inspiration to the rest of the staff.
A management problem that results from poor planning habits could be difficult to note. The manager in charge should frequently evaluate their surroundings and operation procedures properly and work in line with them. Most organizations often fail to analyze the date they collect neither do they act upon it (Studer 2003).
Such type of management is a serious problem that faces a lot of managers and it’s termed as management by crisis. In such situations, management fails to implement the recommendations that are proposed for improvement. The down to business planning strategy is thus failed and little can be achieved in such cases (Longest 2002).
Failure to organize is usually characterized by blemish relationships and who should execute certain tasks. In healthcare, such situation could present a serious situation that could be life threatening. Dealing with peoples lives is a delicate matter and there are so many ethical issues that come with it in terms of management. Leaders should lay down a written organizational structure that is flexible and avoid leadership habits that are defensive.
Management by crisis always discards any efforts aimed at implementing main organizational strategies (Longest 2002). Winning management usually sets up a task force in an event of a crisis to investigate the factors behind the problems and propose viable solutions as well as make recommendation to prevent future similar crises from occurring (Connelly & O’Brien 2007).
This is the factor that is usually affected by mismanagement. Determining whether the operations have been executed according to plan and the organizational strategy consumes most of the manager’s time in such crisis. This is basically because of poor scheming or rather controlling tactic that does not have standards or control experiments to measure the performance of healthcare staff and facilities (Longest 2002).
In health care, there are standardized ways of operation for certain common procedures and handling of certain incidences and are called standard operating procedures. These are the simplest form of controlling that can be applied by management.