The in life. They have the opportunity to

The increasing number of research
and studies demonstrate that likable employees have more success on the job.

Nowadays, being likeable and
having a positive demeanor can surpass competency. Likeability is not a gift, it is a
skill set that is developed through years of experience. Studies have shown
that likeable people are more successful in business and in life. They have the
opportunity to get rewarded, promoted, and elected more often than those who
are less likeable. A study done by Melinda Tamkins of Columbia University
states that, “popular workers were seen as trustworthy, motivated,
serious, decisive and hardworking and were recommended for fast-track promotion
and generous pay increases. Their less-liked colleagues were perceived as
arrogant, conniving and manipulative. Pay rises and promotions were ruled out
regardless of their academic background or professional qualifications.”


Likeability Factor by Tim Sanders explores how having an appealing
personality can positively influence life and careers. “Life is a popularity
contest. We want to work with people that make us feel good to be around them. Likeability
is the tiebreaker to almost anything.” (Sanders, 2005). Being likeable is more
important than confidence because people gravitate towards others who create a
positive emotional response in them as it delivers psychological benefits. In
other words, likability is the ability to produce a positive emotional
experience in someone else, such as making co-workers feel good about
themselves. Being likeable and having a positive demeanor is important because
if others like you, then that means that you possess the ability to get along
with others, which is a prized workplace skill and in addition, people will
support you in the workplace. To become more likable, it requires you to
be friendly, relevant, empathetic and authentic. According to a USA Today
article, being disliked can undermine the effectiveness of colleagues working
together and alienate customers. Managers would rather work with someone less
skilled and likeable than someone who is competent but alienates their
co-workers. As a result some companies have placed less focus on competencies
and more on determining the likeability of their employees. The idea is that if
someone is lacking a specific skill set, they can always receive training but
the ability to be well-liked is not a talent that can be taught.


Employers find that having a
likeable employee is critical in the workplace. Likeable employees are favoured
by coworkers. No one wants to work with someone who is disliked, no matter how qualified
they are. How likeable an employee is can also impact customers, customers’
perceptions of the employees they encounter can affect their overall opinion
towards a business. Likeability can not only help with getting along with
coworkers, it can also help in career advancements, employees who have
relationship building skills are often viewed as a valuable asset to a company
according to Sanders. Likeability and positive demeanor can create a
collaborative environment in the workplace. Coworkers who work with a likeable
colleague are more comfortable resulting for work to be more collaborative.


There are seven components of likeability. The first is having a
positive mental attitude, likeable people exude a positive mental attitude. That
does not mean they are always giddy or act silly, it means they do not ignore
the hardships or failures, but consciously reframe those difficulties and
negative emotions to more healthy and positive ones. Being positive means that
you can find a better direction out of a problem rather than dwelling in the
problem or negative emotion itself. Second is being non-judgemental,
individuals who are non-judgemental recognize that everyone is trying their
best and they treat others with mutual respect and understanding. Third is
openness, individuals who are open-minded are open to new things whether it is meeting
new people, doing new things, or accepting new ideas. They demonstrate openness
in their behaviour, which translates to their tone and their body language. Fourth
component is security, likeable individuals are ‘comfortable in their own skin’,
they do not feel the need to talk over or correct others, they do not brag or incessantly
talk behind others. The fifth component is vulnerability, it is one of the most
likeable characteristics. Individuals who are able to admit their faults or
show compassion are more likeable. Sixth includes being able to get outside of
the Self, being empathetic towards others show relevance in their lives as you
learn about their interests, wants and needs. The last component is alikeness, individuals
like others who like them and vice versa. As humans, we constantly seek points
of similarity in others in terms of interests, values and beliefs and


Likeability and positive demeanor is an important attribute to have. Having
a pleasant personality is key in business and in life. Likeability is not hereditary
nor is it luck, it is simply a skill set.