Zappos

Zaps Management Sharon White Austin Community College Principles of Business Management September 4, 2013 Bill Louder Zaps Zaps is a shoe company is the most fun place to work. The CEO is Tony Whish, and he makes it a fun place to work. The company has silly string, races and other decorations to make the work place a wonderful place to work.

It has over a billion shoes to sell and enjoy doing it. Zaps takes a big deal in customer service, and the CEO makes only $36,000 a year. The workplace is not a normal workplace.

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The CEO its in the middle of the floor and not in an office like usual. Zaps sells shoes and the company is doing well. Tony Whish is the CEO of Zaps, and he wants an employee who are a little weird. His company is a fun place to work and that means more to him than being in a regular office. The company allows people to be people, and they enjoy the atmosphere where they work. Mr…

Whish has made Zaps the number one company, but he sold the company and was asked to stay on as CEO, only making $36,000 a year. He has written a book called Delivering Happiness.Other companies should hire people that you really want to be around, instead of hiring the main stream of people. Entrepreneurship He sold his company for 1. 2 million and his book is for entrepreneurs and the reason for writing the book Delivering Happiness is to helps others with some mistakes. He wanted people to make it fun.

He said that culture is kind of bad. Most company core values are Just press releases. Tony stated that core values are very important, and that he will hire and fire for core values. He stated that customer arrive is very important; he stated that the money was not the most important.His people have great customer skills, and he makes sure that they would be happy doing it even though they are not doing it for the money.

Core Values The Zaps 10 Core Values are : 1. Deliver WOW through Service 2. .Embrace and Drive Change Create fun and a little weirdness 3. Be Adventurous ,Creative and Open minded.

4. Pursue growth and learning 5. Build open and honest relationships with communication 6. Build a positive team and family spirit 7. Do more with less 8.

Be passionate and determined 9. 10. Be Humble.